Fleet Risk Management

Fleet Risk Management

Fleet Risk Management can deliver a measurable benefit to brokers and their clients by identifying key problems, recommending changes and supporting with business enhancements.

Many companies monitor their business operating performance and profitability, and are comfortable with setting business targets. Fewer organisations will include safety performance as part of their business monitoring. What is even less common is businesses going above these standards to include the safety, performance and financial accountability of their motor fleet.

Here we will look at some of the aspects that highlight both good and bad traits of a typical motor fleet along with some methods which can be utilised to improve on or reduce any shortcomings.

Fleet Performance Management involves regular reviews of events involving work vehicles, and assessing incident reduction measures. It incorporates a number of risk management techniques and measures, ranging from loss reduction goals, incident investigations, analysis of events data and statistics, management of insurance, and specific driving related performance gauges.

The Board should also be made aware of the fleet loss performance and actively promote incident prevention controls ensuring there is a top down approach.

When analysing a motor fleet, an insurer will generally try and identify and categorise the following aspects:

Positives

  • Regular reviews of crash data and fleet safety, reports submitted to Senior Management/Board
  • Cascaded responsibilities to departments within the organisation.
  • Higher “self-insurance” like higher excesses which helps encourage better internal incident prevention.

Negatives

  • Below average results in audits of fleet performance.
  • Infrequent reviews of loss/claims /incident results.
  • No specific targets to reduce numbers of incidents.
  • Unco-ordinated approach to managing the fleet from a safety perspective.

To help create measureable objectives and Key Performance Indicators for Drivers in respect of fleet safety and crash reduction the Company can:

  • Implement Driver Incentive Programs
  • Encourage a suitable culture within the organisation to promote crash avoidance
  • Introduce Fleet Safety Guidelines
  • Establish regular reviews of claims/crash data to establish trends, and identify suitable intervention measures, like a targeted loss reduction.
  • Develop a Methodology for Determining the Preventability of Accidents

Overlaying the specific methods above with more holistic measures like those listed below will help ensure a well-balanced and robust fleet management platform:

  • Seeking approval from the Board, and submitting analysis reports on a periodic basis.
  • Involve the skills of Senior Departmental Management, Safety Officers and Fleet/Maintenance Managers.
  • Review of the organisation’s “risk appetite” and review deductibles/excess, insurance cover etc.
  • Develop methods for Reporting, Recording and Investigating Motor Vehicle Accidents
  • Conduct Self-Review of Management Responsibilities for Fleet Safety.

We will expand on these topics and techniques in future newsletters, but this overview should go a long way in helping to improve the safety of your motor fleet, but more importantly your drivers.